We are PCCA, your expert partner for personalised medicines

We specialise in formulating personalised medicines, offering solutions to patients and enabling prescribers to provide more treatment options.

Originally founded in 1999 as The Specials Laboratory, our team boasts over 25 years of personalised medicine expertise. In 2014 we became part of PCCA, enabling us to build on the strength of our worldwide family with over 45 years of experience globally.

We provide expert guidance, dependable delivery and unwavering commitment to ensuring patients receive the best care they deserve. As your indispensable partner, we’ve made it our business to support our customers at every step of the way.

Why choose us?

Backed by 45 years of global expertise, we’re committed to formulating the highest quality compounded medicines with precision and care.

Patient well-being is our driving force, and we’re dedicated to going that extra mile to support their individual needs. We provide easy access to expert guidance, dependable delivery, and unwavering commitment to ensure patients receive the personalised care they deserve.

Our industry-leading patented bases allow us to create personalised medications that address specific needs, providing much-needed customisation options, including alternative strength, dosage form, combination therapies and pack size.

Meet our team

Sharon Clift

Pharmacy Owner & MD

Jonathan Callard

Superintendent Pharmacist & Clinical Lead

Christine Outterside

Patient Care Team Lead

Mike Robson-Laws

Prescriber Relationship Manager

Our Core Values

Care deeply
For us, it’s more than a job. It’s personal. We care deeply about each other and about the people whose lives we help improve.

Serve always
We do what we say and say what we do. It’s all about going above and beyond to create those WOW moments for everyone we come in contact with.

Innovate everywhere
At PCCA, “good enough” never is. We are driven to find better, more effective ways to do what we do.

Empower each other
It’s more than collaboration and accountability. It’s a sense of being deeply inspired by our team members and invested in their success.

Deliver quality without compromise
It’s not enough to set high standards – we have to meet them. After all, lives depend on it.

Celebrate as a family
What we do helps improve people’s lives - and we get to have a lot of fun doing it.

Our vision

Improve patients’ lives by bringing innovative approaches to solving health challenges.

Our mission

We create custom medicine that makes a difference in patients’ lives.

Supporting our community

At PCCA, supporting local charities resonates with us as a business. Our team members choose a charity each year to become PCCA’s Charity of the Year, hosting various fundraising activities. Over the years our team has supported and helped raise vital funds for charities close to their hearts.

This year, we are working with the North East-based Heel & Toe Children’s Charity which is dedicated to providing access to therapies for children with disabilities across our region.

Can’t find what you’re looking for?

If you can't find what you're looking for contact our team to discuss your needs in more detail.

Talk to one of our team